FAQs
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Do you sell physical products?
No, we only offer knitting patterns in digital PDF format.
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Do you make custom garments?
No, we do not offer custom-made garments.
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How will I receive my pattern?
After completing your purchase, you will receive a confirmation email with a download link. Please note that the link expires after 24 hours.
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What if I have questions about a pattern?
You can contact us at mochi.knits@gmail.com. Please note that we do not provide support via Instagram or Ravelry.
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Can I request a return?
Due to the digital nature of our products, all sales are final and we do not accept returns or exchanges.
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In what language is the pattern available?
Patterns are available in Spanish, English, French and korean on the website and Ravelry.